Smarter Sprinklers and Drain Systems Effective Date: May 6, 2026 Last Updated: May 6, 2026

Introduction

Smarter Sprinklers and Drain Systems ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (sprinklersystemsofhouston.com), contact us by phone or text message, or use our services.

Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, and mailing or service address.

• Service Information: Details about your property, sprinkler system, drainage needs, and service history.

• Communication Records: Records of phone calls, text messages (SMS/MMS), emails, and other communications between you and our team.

• Website Usage Data: Information automatically collected when you visit our website, such as IP address, browser type, and pages viewed.

How We Use Your Information

We use your personal information to:

• Provide, schedule, and manage sprinkler, drainage, and irrigation services.

• Communicate with you about appointments, service updates, and customer support via phone, email, or text message.

• Respond to your inquiries and requests.

• Send service reminders and follow-up communications.

• Improve our services and website experience.

• Comply with legal obligations and licensing requirements.

Text Messaging (SMS/MMS) Policy

When you text our business phone number or provide your phone number and consent to receive text messages, the following applies:

• Consent: By texting us or opting in to receive text messages, you consent to receive SMS/MMS messages from Smarter Sprinklers and Drain Systems related to customer service, appointment scheduling, and service updates.

• Message Frequency: Message frequency may vary depending on your service needs and interactions with our team.

• Message and Data Rates: Standard message and data rates may apply, depending on your mobile carrier and plan.

• Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and will no longer receive text messages from us unless you opt back in.

• Opt Back In: You may opt back in at any time by replying START or by texting our business number.

• Help: For help or questions about our text messaging, reply HELP to any message or call us at (832) 761-7703.

• Data Use: We do not sell, rent, or share your phone number or any information collected through text messaging with third parties for marketing purposes.

• Data Retention: Text message records are retained only as long as necessary to provide services and comply with legal requirements.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party tools and platforms (such as scheduling software) that help us deliver our services, subject to confidentiality obligations.

• Legal Requirements: When required by law, regulation, or legal process.

• Business Protection: To protect the rights, safety, or property of Smarter Sprinklers and Drain Systems, our customers, or the public.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Smarter Sprinklers and Drain Systems 20008 Champion Forest, Suite 203 Spring, Texas 77379

Phone: (832) 761-7703 Email: smartersprinklers@gmail.com